Crezy Time Terms & Conditions – What You Need to Know Before You Play

1 General Terms & Conditions

Crezy Time is an online gaming platform operated for adult users in Bangladesh. The terms and conditions described on this page ("Terms") constitute a legal agreement between Crezy Time and its users. By accessing the platform or creating an account, you agree to be bound by these Terms.

Crezy Time reserves the right to update these Terms at any time. If changes are made, notice will be provided via your registered email or through the platform. Continued use of the platform after any changes takes effect constitutes acceptance of the updated Terms.

Crezy Time is a gaming platform operated solely for entertainment purposes. Participation is entirely voluntary — no player is ever required to play.

2 Account Register

To register an account on Crezy Time, the following conditions must be met:

• You must be 18 years of age or older.
• Each person may only register one account. Creating multiple accounts on the same device, IP address, or payment method is strictly prohibited.
• All information provided at registration — including name, address, and phone number — must be accurate and truthful.
• Users are responsible for keeping their account password confidential. Sharing account access with others is not permitted.
• A copy of your national ID or passport may be requested for account verification (KYC).

3 Deposits & Payments

Crezy Time supports Bangladesh's major mobile banking services — bKash, Nagad, and Rocket. Deposits via USDT and bank transfer are also accepted.

• The minimum deposit amount is BDT 500.
• Deposits are generally credited to your account instantly.
• Only payment methods registered in your own name may be used.
• Third-party payment accounts are not permitted.
• Deposits are non-refundable once completed. If you experience an issue, please contact support.

4 Withdrawal Policy

Withdrawing your winnings from Crezy Time is simple and fast. The following conditions apply:

• The minimum withdrawal amount is BDT 500.
• Withdrawal requests are typically processed within 3–7 business hours.
• Withdrawals must be made using the same payment method used for the deposit.
• KYC verification must be completed before your first withdrawal.
• Additional verification may be required for large withdrawal amounts.
• Wagering requirements must be fulfilled before withdrawing winnings derived from bonuses.

5 Bonuses & Promotions

Crezy Time regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms. The general conditions are:

• The welcome bonus is available to new users only, at the time of their first deposit.
• A wagering requirement of typically 15–30x must be met before bonus funds can be withdrawn.
• Multiple bonuses cannot be used simultaneously unless explicitly stated.
• Crezy Time reserves the right to cancel bonuses and investigate accounts if bonus abuse is suspected.
• Each promotion has its own validity period. Once expired, the bonus is automatically cancelled.
• The referred person must be actively playing to qualify for the referral bonus.

6 Gaming Rules

All games on Crezy Time are powered by internationally certified Random Number Generator (RNG) technology. Every game outcome is completely random and not predetermined.

• Any dispute regarding a game outcome must be raised with support within 24 hours.
• If a game is interrupted due to a technical issue, Crezy Time reserves the right to refund the bet.
• In Live Casino games, the dealer's decision is final.
• If a game disconnects due to network issues, the bet is held in reserve.
• Maximum bet limits vary by game.

7 Prohibited Activities

The following activities are strictly prohibited on the Crezy Time platform:

• Creating multiple accounts or using another person's account.
• Exploiting the bonus system or employing bonus hunting strategies.
• Hacking, cracking, or any form of software manipulation on the platform.
• Using the platform for money laundering purposes.
• Operating an account under a false identity or impersonating another person.
• Attempting to collude with other players to influence game outcomes.
• Using automated bots or software to play games.

8 Account Closure & Suspension

Crezy Time reserves the right to close or suspend an account under the following circumstances:

• In the event of a terms and conditions violation.
• In cases of suspicious transactions or suspected fraud.
• Failure to complete KYC verification.
• The user submits a request to close their own account.
• In accordance with regulatory authority directives.

Users may close their account at any time. Any remaining real-money balance will be refunded; however, bonus balances are non-refundable.

9 Responsible Gaming

Crezy Time believes gaming is a form of entertainment — not a source of income. We take responsible gaming very seriously.

• You can set your own deposit and betting limits at any time.
• The self-exclusion option allows you to temporarily suspend your account for a set period.
• If you notice signs of gaming addiction, please reach out to our support team.
• Minors are strictly prohibited from opening an account or playing any games.

10 Limitation of Liability

Crezy Time is not liable for the following:

• Losing a game due to internet disconnection.
• Delays caused by third-party payment providers.
• Losses resulting from the user's own password leak or account compromise.
• Service disruptions caused by unforeseen technical issues.

Crezy Time is always committed to maintaining the highest standards. If any issue arises, our support team is ready to resolve it promptly.

11 Right to Amend Terms & Conditions

Crezy Time reserves the right to modify these Terms, in whole or in part, at any time. When changes are made:

• Notice will be sent via your registered email or through platform notifications.
• For major changes, at least 7 days' notice will be provided in advance.
• Continued use of the platform after updated Terms take effect constitutes acceptance of the new Terms.

12 Contact & Support

If you have any questions or need clarification regarding these Terms & Conditions, please contact us:

• Email: [email protected]
• Live Chat: Available on the platform 24/7
• Response Time: Typically within 1–3 hours