Security & Privacy

Crezy Time Privacy Policy – Your Data Is Safe With Us

Your trust is our most valuable asset. Every piece of personal information you share with Crezy Time is stored under strict security. On this page, we are transparent about what data we collect, why we collect it, where it is stored, and how it is protected.

Last Updated: January 2026

How we protect your privacy

A quick overview of the key pillars of Crezy Time's privacy protection

Encrypted Data Storage

All your personal data is protected using SSL/TLS encryption technology. Third parties can never read this information.

Not Shared with Third Parties

Your name, phone number, or any other personal details are never shared with advertisers or external organizations.

Secure Servers

Crezy Time stores data on internationally recognized secure servers with 24/7 monitoring and active protection in place.

Cookie Controls

We only use necessary cookies. You can change or disable your cookie settings at any time.

Right to Erasure

You can request deletion of your stored data at any time. We will action your request within the designated timeframe.

Transparent Data Usage

We are transparent about how your data is used and for what purpose. No data is collected or used for any hidden agenda.


1 Introduction

Welcome to Crezy Time. This Privacy Policy ("Policy") describes how Crezy Time collects, uses, stores, and protects your personal information. By using our platform, you agree to this Privacy Policy.

Crezy Time believes your privacy is a fundamental right. That is why we only collect data that is genuinely needed to give you the best gaming experience. Your information is not just a database entry to us — it is a reflection of the trust you place in us.

This policy has been written in plain language so you can clearly understand what we do and do not do with your data. If you have any questions about Crezy Time's privacy policy, our support team is always ready to help.

This privacy policy was last updated in January 2026. Registered users will be notified in advance of any significant changes.

2 What Data We Collect

Crezy Time only collects information that is necessary for platform operation, account verification, and security. The types of data we collect include:

Data Type Example Collection Method
Identity Information Name, date of birth, national ID number Registration & KYC Verification
Contact Information Email, phone number, address At the time of account creation
Financial information Mobile banking number, transaction history Deposit & Withdrawal Processing
Device Information IP address, browser type, operating system Automatically Logged
Gaming Information Bet history, game sessions, wins and losses Platform Usage Time
Cookie Data Session cookies, preference settings During Browsing Sessions
We never store your full bank card number, PIN, or mobile banking password. Payment information is held securely by the payment gateway provider.

3 Purpose of Data Collection

Crezy Time collects your information for specific, legitimate purposes. We never collect data unnecessarily. Under our privacy policy, the primary reasons we collect information are:

  • Account creation and management: For registration, login, and account security.
  • Identity Verification (KYC): To verify age and identity for the prevention of fraud and money laundering.
  • Processing financial transactions: To process deposits and complete withdrawals.
  • Customer Support: To contact you for troubleshooting and support purposes.
  • Platform Development: Behavioral analysis to improve the user experience.
  • Security Assurance: To detect and prevent suspicious activity.
  • Fulfilling legal obligations: To comply with regulatory authority guidelines.
  • Personalized Experience: To suggest games and offers tailored to your preferences.
Our commitment: Every purpose for which your data is collected is clearly stated here. Your information will not be used for any reason beyond what is listed.

4 How Your Information Is Used

Crezy Time uses the data it collects solely for specific, transparent purposes. Our privacy policy is built on one principle — your data is for you, not anyone else. The ways we use your information are explained below:

  • Identity information is used to verify your account login and prevent unauthorized access.
  • Financial information is processed to complete transactions via bKash, Nagad, and Rocket.
  • Contact information is used to send promotional or bonus offer details via email or notification.
  • Device information is used to detect unusual login activity or fraudulent attempts.
  • Gaming behavior is analyzed to operate responsible gaming tools effectively.
What we do not do: Your data is never sold, rented, or used for advertising. Crezy Time does not commercially transfer your personal information to third parties under any circumstances.

5 Data Retention & Period

How long Crezy Time retains your data depends on the type of information and applicable legal requirements. We never hold on to data longer than necessary.

Data Type Retention Period Reason
Account information For the duration of the active account + 5 years Legal obligations
Transaction History 7 Years Financial regulatory guidelines
KYC documents 5 Years Proof of Identity Verification
Gaming Logs 2 Years Dispute Resolution
Cookies & Session Data 30 Days – 1 Year Platform Functionality
Support Conversations 3 Years Service Improvement

If an account is closed or a deletion request is submitted, all data will be permanently removed after the designated retention period.

6 Third Parties & Sharing

Crezy Time is very careful about sharing your information with third parties. We only share data in the following limited circumstances:

  • Payment Providers: Only the necessary financial information is shared to process transactions via bKash, Nagad, and Rocket.
  • KYC verification services: With trusted and accredited institutions for identity verification.
  • Law enforcement agencies: When required by government or court order under legal obligation.
  • Technology Service Providers: Contracted providers for server hosting and security services who comply with our privacy standards.
Important: Outside of the exceptions listed above, Crezy Time never sells or commercially shares your personal information with third parties. All organizations we work with are contractually required to meet our strict privacy standards.

7 Cookie Policy

Crezy Time uses cookies on its platform. Cookies are small text files stored in your browser that help make the platform work better.

Types of cookies we use:

  • Essential cookies: These are required to maintain your login session and ensure security — they cannot be disabled.
  • Functional Cookies: To remember your language preference and theme settings.
  • Analytics Cookies: To understand which parts of the platform are most used — these can be disabled.
You can manage cookies at any time through your browser settings. Please note that disabling certain cookies may affect the availability of some platform features.

8 Your rights

Under Crezy Time's privacy policy, you have several important rights over your own data:

  • Right to Know: If you want to know what data we hold about you, we are obligated to inform you.
  • Right to Rectification: You can request a correction if any of your information is inaccurate.
  • Right to Erasure: Under certain circumstances, you may request the permanent deletion of your data.
  • Right to Restrict Processing: In certain cases, you can request that we limit how your information is used.
  • Data Portability: You can request a copy of your data in a specified format.
  • Right to object: You can object to your information being used for marketing purposes.
To exercise any of these rights, contact our support team. We will respond within 30 days of receiving your request.

9 Security Measures

Crezy Time uses industry-leading security technology to protect your data. The core components of our security framework are:

  • SSL/TLS encryption: All communication between your browser and our servers is encrypted.
  • Two-Factor Authentication (2FA): An added layer of security for your account.
  • Firewall Protection: Robust firewalls are active to protect against unauthorized access.
  • Regular Security Audits: Regular audits conducted by third-party security specialists.
  • Data Backup: Your data is backed up across multiple secure locations.
  • Access controls: Only authorized personnel can access specific information.
Your responsibilities: We do everything on our end to ensure maximum security, but keeping your password confidential and reporting any suspicious activity to us is your responsibility.

10 Minor's Privacy

Crezy Time is an 18+ platform. We do not knowingly collect information from anyone under the age of 18. Age verification is mandatory during registration.

If we become aware that a minor's information has been collected inadvertently, that account will be closed immediately and all associated data will be deleted. If a parent or guardian believes their child has registered on our platform, please contact our support team without delay.

A note for parents: Use parental control software to prevent minors from accessing online gaming platforms. Crezy Time believes in responsible gaming.

11 Policy Changes

Crezy Time may update this privacy policy from time to time. Revisions may be made in response to legal changes, new technologies, or newly introduced platform features.

For significant changes, we will notify registered users in advance via email or platform notification. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

Check the "Last Updated" date at the top of this page. A history of policy changes is kept on record, and previous versions are available upon request.

12 Contact

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our dedicated privacy team will handle all inquiries with care.

Live Chat
24/7 Support Available

We typically respond within 24 hours. For urgent matters, contacting us via live chat will get you a faster resolution.


Safe & Trusted Platform

Your data is protected — join Crezy Time today

Your privacy is our top priority at Crezy Time. Enjoy the best gaming experience backed by secure encryption, a transparent data use policy, and 24/7 support.

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